Carroll County Residential Broadband Survey

Carroll County Residential Broadband Survey

Please take this survey to help Carroll County Government better understand the internet needs of our residents. Your data will help us determine where internet access is strong and where it is lacking and will assist county, state and federal agencies with projects to improve rural broadband availability. Please only complete ONE survey per household. Thank you for your help!
Does your address have an internet connection?

Yes, our internet service meets our need.Yes, but we need improved service or other service options.No, but I would purchase internet service if it were available.No, I am not interested in internet service
Who is your Internet Service Provider(ISP)?
What type of service is your primary connection at your address?

Dial-UpCable (Xfinity, Comcast)Fixed wireless (via an antennae or other device on your building)Mobile wireless (from a cellular phone provider)SatelliteFiber optic Quantum (FiOS)I Don't Know
Please tell us how fast your home internet connection is by doing the following:

1. Connect to the internet
2. Open the internet browser
3. Go to: https://www.speedtest.net/
4. Click the GO button to run the test.
5. After the test runs, it will give you 2 numbers. Please record the numbers below:
Upload Speed
Download Speed
Are there other rate plans available you can subscribe to for higher speeds?

YesNo
Are you able to purchase a plan that provides 100 download and 20 upload speeds or more?

YesNo
What problems are you having with your current Internet Service Provider?

Speed is too slow.Connection is not reliable.Poor Support.Data caps and/or service cost.Other
If other, please specify
What are you currently paying for you monthly internet service?
Do you have a long driveway where you have been told you will have to pay to get your house connected?

YesNo
How much were you quoted or charged?
Have you checked your home Internet information on the FCC’s Broadband map for accuracy?

YesNo
FCC's Broadband Map: https://broadbandmap.fcc.gov/home
Was it accurate?

YesNo
Did you file a challenge if it was not accurate?

YesNo
The county is creating a map of internet availability to determine where the county broadband needs are located. Would you be willing to share your address to help map Internet access in the county?

YesNo
Name

First NameLast Name
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Please leave your email address if you would like to receive updates or if we would like to contact you with additional questions.
example@example.com
Should be Empty: